Dental Answering & Scheduling Service

Why Dental Scheduling?

Cost Effective

Customization

Transparent

Simple Agreements

Clear Pricing. No Long-Term Contracts.

Our team of over 105 completely qualified employees assists our clients in providing 24 hour, 365 day care to their patients.

We believe in internal training and promotion, and we encourage all employees to share their ideas and opinions.

Weekly performance reviews and incentive programs guarantee that every caller receives an amazing call experience.
Goals and Mission Statement
“Be the greatest in the eyes of our customers, staff, and shareholders,” says our mission statement.

We will do this as a team by exceeding our customers’ expectations and rewarding hardworking employees.

“The standard answering service approach, which has staff receiving calls for a towing company, then a plumbing office, and finally a doctor’s office, just doesn’t make sense to us.”

Dental practice is a specialist sector that necessitates empathetic, hardworking representatives as well as continual specialized training programs.

To ensure that we give a great call experience on every call, our dental call agents attend frequent terminology and HIPPA courses, etiquette coaching, and old fashioned, “common sense” drills.

How can a dental scheduling service help your office?

Appointments

Make scheduling an appointment with you as simple as possible for your patients. We offer a free online scheduling app and phone support. With our booking form, we have provided step-by‑step guidance on exactly what to expect when they arrive at the practice.

After Hours

With a dental practice answering service plan, you can extend your office hours. When your staff goes home for the evening or weekend, we look after your patients as if they were our own. The clinic gives access 24/7 via their mobile phone app.

Bilingual

Your Spanish-speaking patients will appreciate the bilingual reception in Spanish and English. This service is available by default or on demand. Please contact us at info@dentalansweringserviceinc.com to request availability for your facility. We offer a free consultation that will help make running your practice easier.

Call Routing

We’ll collaborate with you to create a call flow that works for your dental practice. Your calls will always be directed to the appropriate person. They won’t make their way up through an app, but they’re still there and available right from our smartphone devices.”

Messages

Allowing your patients to reach voicemail is not a good idea. Our courteous, experienced virtual receptionists are available to assist them or take messages 24 hours a day, 7 days a week.

Client Support

Allow our virtual receptionists to assist you in determining whether new patients who call in are a good fit for your clinic.
To qualify them, we can ask a few questions.